Support and everyday help
Ongoing support and monitoring
A working visit from one of our own people. We go round the house checking that everything on the plan still does its job, then write up anything that needs attention with a price against it.
Book a free visit
What a check-in involves
Check-in visits
Weekly, fortnightly or monthly, at a time that suits. Always one of our own DBS-checked team, and a familiar face wherever we can manage it.
Everything tested
Rails pulled on, lights switched, smoke alarms and personal alarms tested, locks and steps looked over.
Small jobs quoted on the spot
Bulbs, batteries and the little things, priced there and then and carried out once approved on the portal.
A written note each time
What was done, and anything new worth knowing.
The family portal
Visits, the plan and invoices, viewable from anywhere.
One point of contact for anything
You are not explaining the whole story again each time.
The house checked, and the family told
It is the house we are checking: rails, lights, alarms, locks, steps and anything that has stopped working. Whatever needs doing is written up and priced, and no work goes ahead until it has been approved on the portal.
Your parent reads the note we write, and can ask us to leave anything out of it.
Check-in visits come with membership
Membership includes a visit every month, a full check of the house, and a written note afterwards.